Delivering the customer experience : (Record no. 971)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00554nam a22001817a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240202094005.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240202b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780956690401 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | KMU |
| Transcribing agency | KMU |
| Modifying agency | KMU |
| Description conventions | rda |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Dorgan, Mark F. |
| 245 ## - TITLE STATEMENT | |
| Title | Delivering the customer experience : |
| Remainder of title | creating attainable dreams/ |
| Statement of responsibility, etc. | Dorgan, Mark F. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | United Kingdom: |
| Name of publisher, distributor, etc. | Dr Mark F. Dorgan, |
| Date of publication, distribution, etc. | 2010. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 115 p.: |
| Other physical details | ill.; |
| Dimensions | 25 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer experience. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Attainable dreams. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Non-Fiction |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Non-fiction | Kapasa Makasa University | Kapasa Makasa University | Open Access | 02.02.2024 | Book Aid International | HF 5415.5 Dor | 748934 | 02.02.2024 | 02.02.2024 | Non-Fiction |