02569nam a22005417a 4500 22887076 20231103090142.0 ta 231103b |||||||| |||| 00| 0 eng d 2021389332 GBC1A4253 bnb 020247232 Uk 9780008435448 (pbk.) 0008435448 (pbk.) 000843543X (hardcover) 9780008435431 (hardcover) 9780008435455 (ePub ebook) (OCoLC)on1258120703 AU@ eng KMU rda KMU lccopycat BF 637.C45 Man Mannix, Kathryn, author. Listen : how to find the words for tender conversations / Kathryn Mannix. London : William Collins, 2021. 289 pages : illustrations ; 22 cm text txt rdacontent unmediated n rdamedia volume nc rdacarrier Introduction -- Storytelling -- Opening the box -- Towards change -- Building bridges -- Towards connection. Why do we so often come away from important interactions feeling we could have done more, been more honest, approached things differently or reached the heart of the matter? Why do we skirt the conversations that matter most? Listen uses case studies from every walk of life to look hard at conversations some term 'difficult' but which here are described as 'tender'. Examples include a child coming out to their parent; a family losing someone to terminal illness; a relative noticing early signs of dementia; and a careers adviser and teenager with radically different perspectives. With a lifetime's experience working in palliative medicine, Kathryn Mannix offers stories and expertise to help us better speak our minds and be there for others when we need to be -- Source other than Library of Congress. Listening. Listening Social aspects. Interpersonal relations. Interpersonal conflict. Interpersonal communication. Conversation. Attention. Mindfulness (Psychology) Informed consent (Medical law) Empathy. Nurturing behavior. Truth Disclosure Social Interaction Ebook version : 9780008435455 7 cbc copycat 3 ncip 20 y-gencatlg lcc FM 0 741 741 0 0 lcc 0 0 FIC CPL CPL OA 2023-11-03 Zambia Library Service 4 2 BF 637.C45 Man 300582 2025-08-15 00:00:00 2025-08-06 2023-11-03 FM