McLanachan, Di <br/><br/>
Success Customer Care In A week / 
McLanachan, Di 
 - London :  Hodder Education,  2012. 
 - 123 pages :  ill ;  20 cm. 
<br/><br/><label>ISBN: </label>9781444159851 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.<br/>Consumer satisfaction.
<br/><br/><label>LC Class. No.: </label>HF 5415.5