| 000 | 00554nam a22001817a 4500 | ||
|---|---|---|---|
| 005 | 20240202094005.0 | ||
| 008 | 240202b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780956690401 | ||
| 040 |
_aKMU _cKMU _dKMU _erda |
||
| 050 | _aHF 5415.5 | ||
| 100 | _aDorgan, Mark F. | ||
| 245 |
_aDelivering the customer experience : _bcreating attainable dreams/ _cDorgan, Mark F. |
||
| 260 |
_aUnited Kingdom: _bDr Mark F. Dorgan, _c2010. |
||
| 300 |
_a115 p.: _bill.; _c25 cm. |
||
| 650 | _aCustomer experience. | ||
| 650 | _aAttainable dreams. | ||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c971 _d971 |
||